Dubai Customs boosts travel ease by streamlining passenger checks for Eid Al-Fitr celebrations

Dubai Customs boosts travel ease by streamlining passenger checks for Eid Al-Fitr celebrations

Dubai Customs is gearing up for the influx of travellers during the Eid Al-Fitr and Umrah season, aiming to provide a hassle-free travel experience that aligns with Dubai's vision.

The iDeclare mobile application, a digital customs declaration tool, is at the forefront of this initiative. It allows incoming passengers to pre-declare their personal belongings, including goods, gifts, coins, and cash, before arrival. This digital solution speeds up customs clearance upon entering Dubai, minimising physical documentation, reducing congestion at customs checkpoints, and enhancing the traveler experience.

To manage increased passenger flow efficiently, Dubai Customs has implemented enhanced operational plans during these peak travel periods. This involves deploying more staff at entry points to expedite customs processing and reduce waiting times. Additional inspection officers have been deployed to ensure smooth operations, and real-time coordination between airline duty officers and customs inspectors is ensured.

Daily meetings help streamline operations, while processing times at the red channel have been significantly reduced to under four minutes due to the iDeclare program.

Advance notifications allow proactive adjustments to accommodate fluctuations in passenger volume. Khalid Al-Mouazen, Manager of Terminal 3 at Dubai Customs, has developed an operational plan for managing increased passenger traffic during Eid and Umrah return.

Dubai Customs remains committed to delivering a warm reception while maintaining fast and efficient customs clearance, without compromising security. The Traveler's Customs Guide, available on Dubai Customs' official website (www.dubaicustoms.gov.ae), provides essential information on baggage declaration requirements, prohibited items, duty-free allowances, and customs duties for excess baggage.

Special welcome services and symbolic gifts have been arranged for arriving passengers during Eid. Dubai Customs remains a key partner in the success of Dubai International Airport, which has recorded remarkable performance in 2024.

Close coordination is maintained with key partners such as Dubai Airports, Emirates Airline, and other carriers. The iDeclare program reinforces Dubai International Airport's standing among the world's top airports.

In conclusion, Dubai Customs is prepared for the Eid Al-Fitr holiday and the influx of travellers, facilitating smooth and efficient arrivals through Dubai airports, including Umrah returnees. The iDeclare program is a key initiative supporting these efforts during peak travel seasons. Travelers can initiate customs clearance requests before arrival through the iDeclare mobile application, making their journey through Dubai's customs even smoother.

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