Russian consumer watchdog, Rospotrebnadzor, expressed concern over complaints lodged against a Turkish hotel.

Russian consumer watchdog, Rospotrebnadzor, expressed concern over complaints lodged against a Turkish hotel.

In the bustling tourist destination of Alanya, Turkey, concerns have been raised about the cleanliness and service quality at a five-star hotel. Reports from tourists have painted a picture of appalling conditions, with some claiming that children were vomiting and parents felt unwell.

These claims have filled social media with messages about the hotel, where holiday enjoyment is allegedly impossible due to unsanitary conditions. Experienced tourists have urged caution when choosing a hotel and tour, suggesting that better comfort can be found at similar prices.

The Concordia Celes Hotel, one of the hotels in question, has been the subject of numerous reviews mentioning complaints about cleanliness and service quality from guests. However, no formal investigation or linked public health issues have been reported as of August 2025.

Other hotels in the area, such as Villa Sunflower Hotel and Sultan Sipahi Resort, have positive ratings regarding cleanliness and service without mention of sanitary concerns or investigations.

The rapid spread of viruses is a potential issue in the current tourism environment. Despite these concerns, no news or official statements about epidemiological impacts related to hotel hygiene problems in Alanya have been found.

In an effort to combat infection and protect the health of tourists, a memorandum outlines the exchange of data regarding any investigations into the hotel. Insurance companies have also received complaints with similar symptoms from their clients related to the hotel.

Rospotrebnadzor, the Russian federal service for surveillance on consumer rights protection and human wellbeing, has sent a request to the Ministry of Health in Turkey for information about an investigation into the hotel.

For travellers planning a trip to Alanya, it may be prudent to explore alternative accommodations at similar prices to ensure a more enjoyable and hygienic holiday experience.

1. Rumors about the Concordia Celes Hotel, along with other concerns regarding cleanliness and service quality at various hotels in Alanya, have sparked discussions about the importance of health-and-wellness in the travel industry.
2. As Rospotrebnadzor, the Russian federal service for consumer rights protection and human wellbeing, demands information from the Turkish Ministry of Health regarding an investigation into the hotels in Alanya, travelers might consider opting for different accommodations to prioritize their science-backed health-and-wellness and lifestyle choices.

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